Chapter 11 Unique Marketing Issues · Selecting a Market and Establishing a Position These are 3 steps to know who its customers are and how to reach them: 1. Segmentating the Market What groups of customers in my market are similar enough that the same product or service will appeal to all of them 2. Selecting a Target Market Which specific group of customers have I decided to target 3. Crafting a Unique Positioning Strategy What position will my firm occupy in the minds of my customers ( and potential customers) that will differentiate it from all of my competitors · Branding A brand is the set of attributes positive or negative that people associate with a company. One aspect of branding that start-ups should be alert to is the possibility of forming co-br...